Frequently Asked Questions
What COVID-19 protocols are in place?
We have put into place safety protocols so that we can uphold a clean and safe environment in order you you, our community, healthy while you practice. We have always held high standards in regards to the cleanliness and safety of our studio space and will continue to do so.
Please pre-register for class. We have 15 mat spaces available and may not be able to accommodate a last minute walk-in.
Please arrive at the studio with your mask on. We have hand sanitizer for you to use once you are in the door. Please remove your shoes, complete the COVID screening posted and check in with our staff. Once you enter the yoga room, place your mat in a marked spot (tape on the floor). The tape indicates the top of your mat. Please leave your mask on until class begins. You can remove your mask once class starts and put it on as soon as class is finished.
You will be greeted at the door by the teacher. There are COVID screening questions posted that you will be asked to answer each time you come to class. We record your response and keep records for 30 days, as required by Niagara Public Health.
Please bring your own yoga mat & props as we do not have any shared equipment available to rent.
Mats, towels and water can be purchased.
Masks are required to enter the studio. Keep your mask on until class begins. You do not have to practice with a mask on. Please put your mask on as soon as class is finished, before you clean up your yoga mat and gather your belongings. Please put your mask on when you go to the rest room and after class until you exit the building. There are disposable masks & reusable masks available for purchase.
During and after class, we clean & sanitize surfaces, high touch points & floors with disinfectant. We use a Health Canada approved air cleaner following each class. Our classes are well spaced apart time wise so we can efficiently clean the space for you.
Late arrivals can not be accommodated due to our COVID screening. We also choose not to disrupt the class once it has started. Please arrive at least 5 minutes before the start of class.
Can I rent a mat?
We have suspended our mat and towel rentals due to COVID-19. Please bring your own props and amenities.
Reservation & Cancellation Policy
Due to our limited space, our reservation, no-show and cancellation policy will be enforced.
To attend a class in-studio, you must make a reservation through our reservation system to reserve your spot. Reservations and registrations can not be made by phone or email.
In-studio reservations must be canceled 8 hours in advance to avoid a late cancel fee of $10 for unlimited memberships or a class for pass holders. There will be no exceptions to this policy. If you register for class and do not arrive for class (no-show), it will be considered a late cancellation and a late cancel fee as outlined above, will be processed.
If you would like to attend our virtual classes, please register for class no later than 15 minutes before class to receive the link to join class. The cancellation policy for online classes is 30 minutes prior to class. There will not be a charge for a late cancellation to a virtual class for unlimited memberships. For class pass holders, the late cancellation will result in a class pass deducted from your package.
Waitlist for class
There are 10 spots on the waitlist for each in-person class.
Please only sign up for a waitlisted spot if you are committed to going to class should a spot open up, and you can keep an eye on your email and text notifications.
If you are on the waitlist, you will receive an email letting you know a spot has become available. If you are no longer available to come to class, take your name off immediately to open up space for another yogi.
Arrival for class
Pre-registration for class is advised to ensure you reserve your spot in class. We have 15 mat spaces right now and may not be able to accommodate a walk-in arrival. Please arrive for class at least 5 minutes prior to the posted start time of class. This allows us to complete pre-screening protocols, allows you to get set up on your mat and is less disruptive to other students. Once class begins, you will not be permitted to enter and will be considered absent and a late cancel fee will be applied.
What is hot yoga?
We practice Baptiste Yoga in a room heated to 95-100F. The room is heated using radiant heating panels. The heat combined with power yoga, causes you to sweat, detoxify your body, stretch and strengthen.
What should I bring to class?
Bring your own yoga mat, towel, props and water. This is a sweaty adventure so we suggest a towel on your mat so you don’t slip. We sell these items if you forget your props or want to invest in some equipment. Due to COVID-19, we do not have any mats, towels or props available for rent.
Anything you bring in with you will be placed in the space behind your mat. due to COVID-19 restrictions, we do not have any storage available during class.
What is Baptiste yoga?
Baptiste yoga is an 11 series sequence designed to strengthen muscles, ignite your mind and rinse your body. You will feel worked, exhausted and looking forward to your next class!
What are the membership prices?
We always suggest people start with the Introductory Special for 30 days. Check out our membership page for specific pricing options, unlimited memberships and class passes. *There are no refunds or transfers for purchases of memberships.
Can I share my class pass?
Yes, 10 and 20 class passes can be shared with another student. Unlimited packages are for the purchaser only.
When does my pass start?
Your pass starts on the day you attend your first class using that pass. AutoPay memberships are month to month on the date you set up the membership.
10 and 20 class passes are valid for one year. Unlimited memberships are time limited. There are no refunds for unused passes or transfers of unlimited memberships.
What is an AutoPay membership?
An AutoPay membership is our most popular ongoing membership that gives you access to unlimited attendance to all drop-in classes. The membership can be set up online or at the studio with a credit card, renews itself on the same date every month and is a minimum 3-month membership. The auto-pay membership continues to renew itself month over month and can be put on hold or cancelled with 28 days notice.
When are your classes?
We have classes every day. Check out our schedule for specific times.
What time should I arrive for class?
For your first visit, please arrive at least 15 minutes early. This will give you ample time to register at the front desk, fill out a new student waiver, and become better acquainted with our teachers, staff, and our studio. It’s always a good idea to arrive early for class so that you can sign in, say hi to your friends, and get settled on your mat!
What do I wear?
Wear comfortable clothing that you can move and sweat in! You may want a change of clothes for after class.
Do you have showers?
Our change rooms and showers are available. We have 3 showers for use per class. You must ask for a shower token at the desk prior to class in order to use the showers. Please bring your own amenities.
Is there a bike rack?
Yes. There is a bike rack in front of the Meridian Bank. Please bring your own lock to secure your bike to the bike rack.
We are not able to accommodate bikes inside the studio. Please plan to use the bike rack in the plaza.